At ODYKY we believe in providing auto assistance cover, tailor-made for your needs. With our popular Silver membership package, you can rest assured you are in safe hands - both physically and financially everywhere you go. As with all packages, you will receive huge discounts at the nearly all the best venues, restaurants, eateries, shops and more, around Limassol and Cyprus.
Features and benefits included in our Silver membership package
- Local vehicle breakdown recovery 24/7
- Homeside roadside assistance
- Roadside repairs (whenever possible)
- Vehicle cover - Cover for any driver legally entitled to drive the vehicle
- Cover is for any car, motorcycle and van up to 3.5 tonnes (excluding commercial vehicles and mobile homes)
- Up to a maximum of 3 call-outs a year
- Wheel changes (providing the member has a serviceable and accessible spare tire and wheel and are able to provide a manufacturers key to remove any locking wheel nuts)
- Guaranteed 30 mins in-town call-out response time
- Accident Claims Assistance (by certified investigators)
- CAR 4 CAR. Courtesy car in case of an accident or breakdown and all we ask is that you use one of our approved network repairers.
- Up to 40% discount on car batteries (provided that you use one of our approved network associates)
- Up to 25% discount on car tyres (provided that you use one of our approved network associates)
- Up to 20% discount on any mechanical repairs (provided that you use one of our approved network associates)
- Up to 20% discount on any accident repairs, either mechanical or bodywork (provided that you use one of our approved network associates)
WHAT IS NOT COVERED
- Any incident arising in the first 24 hours from the beginning of membership.
- Cost of replacement parts, fuel or materials used in a repair.
- Toll charges, parking charges, traffic congestion charges.
- Storage charges incurred during or after the use of our services.
- More than 3 call outs during the period of cover, (1 year membership).
- Vehicles already at a place of repair.
- Vehicles immersed in, or immobilised from being immersed in, mud, snow, sand or water.
- A second use of our services if the initial fault has not received a permanent and successful repair.
You have the right to cancel your membership within 14 days of joining ODYKY Auto Assistance and receive a full refund, less an administration fee of €3.00, without giving any reasons, provided that no claim has been made against the policy. After the 14 day period has expired you will not be entitled to any refund if the policy is cancelled.
Reporting an Incident / Requesting to use service
If you have to claim, please call us on 77 7878 77
HELP US TO GET IT RIGHT
ODYKY has been trusted by customers since 1987. We pride ourselves on getting it right; however, we appreciate that sometimes things will go wrong. When this happens we want to hear about it, so we can try to put things right.
WHAT YOU CAN EXPECT FROM US
Our internal control customer service advisers will try to resolve your concerns as soon as possible, usually before the end of the next working day.
GETTING IN TOUCH WITH US
Please choose from the following methods
Email: firstname.lastname@example.org -For concerns about a vehicle breakdown: 77 7878 77 In writing
10 Democratias Street3012
Please have your policy number, as reference