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Premium Fleet

This package, designed for fleet companies and both large and small business, offers flexible services to suit your company's automotive needs. As Cyprus' most popular and experienced breakdown assistance provider, we will help to ensure that your fleet cars/company cars stay on the road, with as little down-time as possible.

The package comprises of a range of first-class auto assistance services and, includes optional services from which to pick 'n' mix, creating the perfect tailor-made coverage to suit your company's needs.

Features & benefits included in our premium offer membership package

  • Nationwide vehicle breakdown recovery, 24/7 (limited callouts)
  • Guaranteed 30min. in-town response time
  • Accident Claims Assistance (by certified investigators)
  • 30 mins updates of your company vehicle's/customer's claims
  • Homeside breakdown recovery
  • Courtesy car in case of accident
  • Breakdown recovery for your van and or motorbike
  • Emergency mobile windscreen replacement service

Optional

  • 24 hour emergency property cover, for both residential and/or commercial properties
  • Private car or taxi for you and up to 5 passengers in case of vehicle breakdown
  • Unlimited nationwide vehicle breakdown recovery (with unlimited call-outs)
  • Free courtesy car, whatever the status of your own car

Take your pick from special discounts and offers on food & beverage, holiday & leisure, personal care, autocare, exclusive events and save up to €1.000

WHAT IS NOT COVERED

  • Any incident arising in the first 24 hours from the beginning of membership.
  • Cost of replacement parts, fuel or materials used in a repair.
  • Toll charges, parking charges, traffic congestion charges.
  • Storage charges incurred during or after the use of our services.
  • More than 3 call outs during the period of cover, (1 year membership).
  • Vehicles already at a place of repair.
  • Vehicles immersed in, or immobilised from being immersed in, mud, snow, sand or water.
  • A second use of our services if the initial fault has not received a permanent and successful repair.

CANCELLATION

You have the right to cancel your membership within 14 days of joining ODYKY Auto Assistance and receive a full refund, less an administration fee of €3.00, without giving any reasons, provided that no claim has been made against the policy. After the 14 day period has expired you will not be entitled to any refund if the policy is cancelled.

Reporting an Incident / Requesting to use service

If you have to claim, please call us on 77 7878 77

HELP US TO GET IT RIGHT

ODYKY has been trusted by customers since 1987. We pride ourselves on getting it right; however, we appreciate that sometimes things will go wrong. When this happens we want to hear about it, so we can try to put things right.

WHAT YOU CAN EXPECT FROM US

Our internal control customer service advisers will try to resolve your concerns as soon as possible, usually before the end of the next working day.

GETTING IN TOUCH WITH US

Please choose from the following methods

Email: info@odyky.com 
-For concerns about a vehicle breakdown: 77 7878 77 
In writing

ODYKY

10 Democratias Street
3012
Limassol
Cyprus

Please have your policy number, as reference

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